INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes GirlyBloom products high quality?

We believe your body deserves the best. Our pads are crafted from 100% premium cotton, ensuring they are breathable, hypoallergenic, and ultra-soft against sensitive skin. Every item in our kit is dermatologist-tested and free from harsh chemicals, dyes, or fragrances to provide a safe, rash-free experience.

How do I know which kit size is right for my daughter?

Our kits are designed based on age and typical flow patterns for beginners. We offer "Starter" kits for those expecting their first period and "Pro" kits for girls who have already started. If you're unsure, we recommend checking our Size & Flow Guide on the product page or starting with our "Starter" option, which features a variety of absorbencies to try.

Can I track my order once it has been placed?

Absolutely! Once your GirlyBloom kit is on its way, you will receive a confirmation email with a tracking number. You can use this to follow your package's journey from our warehouse right to your doorstep. Standard shipping typically takes 3–5 business days.

What is your return policy for period care kits?

Due to the hygienic nature of our products, we cannot accept returns or exchanges on kits where the outer seal or individual product packaging has been opened. However, if your kit arrives damaged or if there is a mistake with your order, please contact us within 48 hours of delivery, and we will make it right!

Can I cancel or change my order?

We process orders quickly to ensure they arrive when needed! You can cancel or modify your order as long as it has not yet reached the "Shipped" status. Simply reach out to our support team via email with your order number as soon as possible

Are GirlyBloom products eco-friendly?

Yes! We are committed to the planet. Our kits use biodegradable disposal pouches and minimal, recyclable packaging. We prioritize sourcing sustainable materials wherever possible to ensure that while we care for your daughter, we are also caring for her future world.

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